Terms & Conditions

1. Acceptance of Terms
By accessing our Platform, browsing, or using any of our services, you agree to comply with and be bound by these Terms, our Return Policy, and our Privacy Policy. If you do not agree to these Terms, please refrain from using the Platform.

2. Eligibility

• Our Platform is intended for users who are at least 18 years of age. By using our Platform, you confirm that you are of legal age to form a binding contract under the Indian Contract Act, 1872.

• We reserve the right to deny access to any user if we have reason to believe they are underage or otherwise ineligible.
   

3. User Responsibilities

• You agree to provide accurate, current, and complete information during the registration process and update it promptly if it changes.

• You are responsible for maintaining the confidentiality of your login credentials and for any activities under your account. If you suspect unauthorized use, please notify us immediately.
   

4. Privacy

• Your use of our Platform is governed by our Privacy Policy, which details how we collect, use, and share your information. By using our Platform, you consent to these practices as outlined in the Privacy Policy.
   

5. Orders and Payments

• Order Acceptance: All orders placed by you are subject to acceptance by us. We may refuse or cancel orders at our discretion, including cases where the order cannot be processed or the product is unavailable.

• Pricing: We strive to ensure the accuracy of all pricing, but errors may occur. If we discover a pricing error in your order, we will notify you and provide an option to reconfirm at the correct price or cancel the order.

• Payment Methods: We accept various payment methods as specified on our Platform. For pre-paid orders, refunds will be issued to the original payment method as per our Return Policy.
   

6. Shipping and Delivery

• We offer shipping within India only, as detailed on our Platform. Delivery timelines are estimates and may vary due to external factors.

• International orders are not eligible for returns but may qualify for refunds if requested within 5 business days of delivery or estimated delivery.
   

7. Return Policy

• Products eligible for return must meet the conditions in our Return Policy. Non-returnable items are marked as such on the product page, and returns will not be accepted unless they are delivered damaged, defective, or incorrect.

• In cases of an eligible return, the product must be returned in its original condition with tags, manuals, and accessories intact. Please refer to our Return Policy for details on timelines and refund processing.
   

8. Intellectual Property

• All content on the Platform, including but not limited to text, images, graphics, logos, and trademarks, is the intellectual property of Tack Innovation Private Limited or its affiliates, and is protected under applicable intellectual property laws.

• You may not reproduce, distribute, or modify any content from the Platform without our explicit permission.
   

9. Prohibited Activities

• Users are prohibited from engaging in any activities that may harm our Platform, including but not limited to fraudulent use, hacking, or unauthorized access to systems.

• Misuse of the return policy, including excessive returns, cancellations, or refusal of orders without legitimate reasons, may result in suspension or termination of your account.
   

10. Limitation of Liability

• Tack Innovation Private Limited will not be liable for any indirect, incidental, or consequential damages resulting from your use of our Platform or products.

• Our liability is limited to the maximum extent permitted by law and, if applicable, the amount paid by you for the product in question.
   

11. Indemnification

• You agree to indemnify and hold harmless Tack Innovation Private Limited, its affiliates, and employees from any claims, liabilities, damages, losses, and expenses arising from your breach of these Terms or misuse of our Platform.
   

12. Governing Law and Jurisdiction

• These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in [Specify Jurisdiction, e.g., Mumbai].
   

13. Changes to Terms and Conditions

• We may update these Terms from time to time, and changes will be effective upon posting on the Platform. Continued use of the Platform after changes indicates acceptance of the new Terms.
   

14. Termination

• We reserve the right to terminate or suspend your access to the Platform for any violation of these Terms or misuse of the services provided.
   

15. Contact Us

• For any questions or concerns regarding these Terms, please contact us via info@tackinnovations.com.